Bank Climbing Wall Instructor

Job Title: Bank Climbing Wall Instructor

Responsible to: Climbing Wall and Gym Manager

Responsible for: Climbing Wall Volunteers

Job Purpose

To supervise and instruct adults, children and organised groups in the use of the climbing centre.

To supervise and train (as required) climbing wall instructors/attendants. To aid with the running of a climbing retail outlet. To be the key contact for all operations of the climbing centre. To oversee the facility to the highest recognised safety standards.

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Duties and Responsibilities

  • To monitor and enforce wall safety practices.
  • To promote The Showroom Climbing Centre through various means.
  • To support new climbers, ensuring induction is completed for new attendants.
  • Undertake instruction of general public classes in a safe and professional manner.
  • To maintain excellent working relationships with schools, businesses and the public by whom the facility is used.
  • To give advice to customers as requested on all matters relating to climbing instruction.
  • To ensure that all necessary equipment is fit for purpose (harnesses, ropes etc.)
  • To operate the membership software system as well as electronic point of sale equipment.
  • To sell merchandise and other products in the climbing retail shop.
  • To assist in the provision of ‘risk assessments’ and to inform the centre management immediately of any accident or incident that requires attention, completing accident report forms as appro­priate.
  • To proactively engage in community outreach, including the supervision of the mobile climbing wall
  • To undertake any other duties as required which are appropriate to the work within The Showroom.

Scope and Limits of Authority

  • The post holder will be responsible for the climbers within The Showroom and must show full duty of care at all times.
  • Good relations with other department heads/staff/volunteers on a day-to-day basis as necessary.
  • Creating and maintaining business relationships with both clients and suppliers to the centre.
  • The ability to communicate with young people and liaise with the Activities and Community Team where appropriate.
  • The post holder is required to report anything of significance relating to their work to their line manager.

Apply Online

Or contact us by calling 01522 508376 or by email:

Please click here to complete the application form.

Click here to download the application form