Closing Date: Monday 25th February 2019 at 5pm
Salary: £8.21 /hour
This role is for both the YMCA Hostel on St Rumbold’s Street and the Nomad Night Shelter on Monks Road.
The Nomad Trust Centre currently has a vacancy for a Night Staff Support Officer to provide a supportive and welcoming environment to the Service users accommodated at the Centre. You will ensure that each service user is fully supported in their development and progress to independent living, according to their individual support plans and self-determined goals. Working closely with other agencies and internal Housing Support Staff and Mental Health Lead. We are seeking candidates who have a good standard of education or are willing to take an NVQ Level 2 or equivalent, you will have knowledge and experience of operating and maintaining administrative procedures. Awareness and experience of IT systems and databases, including Microsoft Office along with experience of supporting vulnerable adults.
Night Workers will ensure the health and safety, cleanliness, security and well-being of service users, staff and volunteers, offering loyalty and a great attitude, clear focus, perseverance and contributing knowledge and skills to the role.
To implement all housing policies and procedures as directed by the Housing Project Manager.
To be in agreement with Lincolnshire YMCA’s Aims and Purposes and its Mission Statement.
Duties and Responsibilities
At the start of a shift to liaise with the outgoing Duty Officer and message book.
To lock main door and make secure the rest of the buildings.
To admit residents and visitors.
To ensure residents’ visitors leave at 11.00pm.
To complete any basic administration work as required.
To take telephone messages and deal with appropriately.
To make regular and frequent checks of the buildings, both internally and externally.
To make certain there are no disturbances between 11.00pm and 7.00am by people or machines in accordance with the Residents’ Licence.
To record in the message book anything of significance.
To unlock residential doors at 7.00am and Centre block doors at 7.15am.
When in doubt regarding any decision, to seek the advice of the Housing Manager or the officer on call.
To build relationships based on trust and support.
To uphold the Aims and Purposes of the YMCA at all times.
To undertake any other reasonable duty that may be requested.
Scope and Limits of Authority
The Association has a 76 Bed Supported Housing project. The post holder, under the direction of the Housing Manager, will be responsible for providing a safe environment during the hours of 9.00pm – 8.30am seven days a week.
An understanding of working with people within supported accommodation and working night shifts.
Experience of working in a care/support environment or security/warden’s post would be desirable.
Skills and Abilities
It is essential that the post holder has excellent inter-personal and communication skills.
The Association is situated on the periphery of the East End of the city close to the city centre. The area has high unemployment and is an Urban Regeneration area. The 76 bed housing project, which is operational 24 hours a day, deals with special needs residents. The post is a very demanding one dealing with drug, alcohol and mental health problems and people with learning difficulties.
Lots of patience and a good sense of humour with a lively and outgoing personality are essential.
Sympathetic to the Christian Aims and Purposes of the YMCA.
Or contact us by calling 01522 508 383 or by email: firstname.lastname@example.org